Blog
Home / Tips & News

Hotels and restaurants: reinvent the customer experience by creating your own menu using QR codes

Published on
September 8, 2021
In the
News

In recent years, the QR code (or flashcode) has enjoyed a certain resurgence of interest, and has become widely democratized in everyday life. First invented in 1994, it was with the widespread use of smartphones that the phenomenon took off, but recently, with the current health situation, things have accelerated.

Contactless was already a trend, now it's vital. And Edikio Guest is here to help you!

Thanks to our printing solution, you can create your own plastic QR code card and therefore respond to a number of issues for your restaurant or hotel: avoiding contact while offering your customers optimum service.

Enhance the customer experience with a QR code menu

Carefully display your products

The QR code (like digital technology in general), which has become an increasingly important part of most people's daily lives, can bring many benefits to your restaurant or hotel.

One of the problems you may encounter is displaying the menu for restaurants and certain services for hotels. This is one of the key stages in the customer journey, and it's vital not to miss it!

Time to change your habits?

With the new health measures in place, hand-delivering menu cards has become highly inadvisable. Now might be a good time to try something new!

Depending on the layout of your venue, noting dishes and/or drinks on a large slate will require your customers to move around, and therefore present a major organizational problem.

The menu card can be a health hazard due to the amount of handling it can entail, as well as the need to wash it each time it's used. Single-use paper menus? A false good idea, as this option can prove costly and impractical, as well as having a significant environmental impact.

So you need to find another solution... Edikio Guest has just what you need.

The QR code menu: a simple, versatile solution

Visit menu QR code restaurant can be the key to improving your customers' experience while strengthening your team's quality of service.

Guarantee your customers a QR code cardimmediate access to your menu, contactless because it's right there on their smartphone. All they have to do is scan and make their choice... and it's done!

So you can customize your QR code card the way you want it! Indicate important information for both your customers and your service, and gain in efficiency. You can add a short message to encourage people to scan the QR code with a phrase like "Scan me", or specify the table number on the card (for example).

And for hotels, there is a plastic QR code card that can be a real asset for you: a hotel service card. Replacing your directory (or Guest Directory), you can deposit a QR code support in each of your rooms. All your guests have to do is scan the code to access all the services offered by your establishment via one of the pages on your website.

Design and print your own QR code card

How do you create a QR code for your menu?

Avec notre solution d’impression Edikio Guest, vous pouvez créer et imprimer en toute autonomie votre propre carte QR code restaurant ! Les imprimantes Edikio Guest Access et Edikio Guest Flex permettent une impression de qualité et garantissent également une précision optimisée pour la lecture du code par les smartphones.

It couldn't be easier! With our all-in-one solution, you have everything you need at your fingertips:

  • Software
  • A printer
  • A pack of consumables (print ribbon and card pack)

You can therefore easily import all the elements required to create your QR code card directly into our editing software:

  • Logo
  • Colors
  • Typeface
  • QR code linking to your digital menu

With this, you can create in minutes what can be printed in seconds!

Benefit from numerous advantages with a personalized QR code holder

There are many advantages, both for you and for your customers:

  • A menu with a digital menu, which you can update in just a few clicks
  • A customizable QR code support to your image
  • A immediate, contactless access on your menu for all your customers
  • More service efficient for your entire team
Contact us to adopt our solution
Copy article link

These other articles may be of interest to you

December 14, 2022
Edikio Guest software - Now available on MAC!
Read more
November 4, 2022
Discover our solution at EquipHotel
Read more