Alpenresort Schwarz improves buffet labelling to support hotel-restaurant transformation
A 5-star hotel, the Alpenresort Schwarz offers 150 rooms in an exceptional setting in the heart of the Austrian Tyrol. In 2018, this family-run hotel embarked on major renovations to offer its guests new, high-end services. To accompany these changes and highlight its varied culinary offering, the hotel has equipped itself with the Edikio Guest solution for buffet labeling.
The challenge: To improve the design, durability and customer information of buffet labels.
To meet the new expectations of its guests, the Alpenresort Schwarz hotel began its renewal in 2018 with a major phase of works. The modernization of its services and brand image now makes it a 5-star hotel perfectly combining luxury and tradition for vacationers looking for a moment of relaxation or a sporty family vacation.
The hotel's restaurant offers 8 areas with multiple culinary themes, combining international cuisine with top-quality local products, including organic produce. A new demonstration kitchen and an independent family area also promise guests a unique experience. In line with the major changes implemented by Alpenresort Schwarz, the presentation of this catering offer needed to be upgraded to make it more aesthetically pleasing and sustainable.
Previously, the catering team used paper labels, which had a number of disadvantages:
- Low-quality, non-uniform rendering
- Low-strength, unhygienic support
- And time-consuming maintenance.
The hotel's team wanted to completely revamp the labelling of their buffets to improve the way they were set up, while at the same time aesthetically providing all the information customers needed to make their choice easier.
The solution: Edikio Guest Flex, the perfect solution for every hotel need
The team at Alpenresort Schwarz turned to the Edikio Guest solution. Dedicated to the labeling needs of hoteliers, the all-in-one offering enables staff to produce professional, durable buffet cards themselves, thanks to design software and a plastic card printer.
The many advantages offered by the solution convinced the hotel's Quality Manager and Marketing Department to equip themselves with an Edikio Guest Flex solution:
- Professional, high-quality visual rendering
- Supports adapted to food environments*.
- Ease of use
- Time Efficiency
- And the possibility of extending the use of the solution to other cards to enhance the services offered by the hotel.
All buffets now feature standardized, attractive presentation labels.
The result: easier implementation for employees and satisfied customers for the information provided.
For the hotel's staff, the use of the Edikio Guest solution has considerably improved the set-up and maintenance of the labelling of the various buffets. The Edikio Guest creation software is simple and ergonomic, making it easy to learn. The labels on plastic cards are durable, which means they don't have to be replaced every day, saving a considerable amount of time.
Guests now benefit from clear, comprehensive information on the dishes offered by the hotel's restaurant:
- Product name and description
- Allergens
- Organic / local products
They can easily identify the products they like or that correspond to their eating habits, and no longer need to ask the staff to choose their dishes. The aesthetic improvement brought about by the new labeling was also noted.
By rethinking its buffet labeling as an essential element in enhancing the value of its offer, Alpenresort Schwarz has succeeded in effectively supporting the modernization of its brand image among its clientele.
Nos solutions d'étiquettes tout-en-un
Edikio Guest offers all-in-one printing solutions, ready to use on delivery. Each kit includes :
- A label printer Printing on credit-card or long cards.
- Software to design and customize and card printing, intuitive and easy to use.
- Des consommables de qualité pour lancer vos premières impressions dès réception de votre solution : un ruban d’impression monochrome blanc, et un lot de cartes PVC noires.
Les solutions Edikio Guest se déclinent en deux modèles : Edikio Access et Edikio Flex.
