Bratislava's Grand Hotel Riverpark meets Marriott standards with new buffet presentation
The 5-star hotel enhances its event buffets with Edikio Guest, the solution tailored to the needs of luxury hotel chains.
The challenge: To create an event buffet presentation that meets Marriott Group standards.
As part of Marriott Group's prestigious "The Luxury Collection", the 5-star Grand Hotel Riverpark in Bratislava is committed to meeting the highest standards of customer satisfaction.
With over 1,000 products on all its buffets, labeling had become a real problem for its staff:
- The old slate-type supports no longer met Marriott Group standards
- Renewal was long and tedious, as the labels had to be rewritten by hand every week.
- The information provided to customers was incomplete, as only 200 of the 1,000 products on offer were labeled.
The implementation of a program to improve buffet presentation across the Marriott group prompted Mr. Dandar, the hotel's Deputy Director of Food & Beverage, to look at Edikio Guest's all-in-one solutions.
The solution: Edikio Guest, an all-in-one offering tailored to the needs of luxury hotel professionals
- Instant printing
- Customized hotel labels
- High-quality, long-lasting support
- Easy-to-use software
These were the arguments that convinced Mr. Dandar to opt for a Edikio Guest Flex solution. The hotel's staff quickly got to grips with the printer and its creation software to set up the new labelling of buffets on plastic cards.
The labels offer a professional look in keeping with the 5-star hotel's high-end event offering. This has also enabled the Grand Hotel Riverpark in Bratislava to meet the standards expected by the Marriott group.
The result: a uniform, professional presentation of the hotel's entire buffet offering.
After modifying the presentation of the hotel's coffee break and snack buffets, the new labels created and printed thanks to Edikio Guest were quickly extended to all event buffets and breakfast. Regular guests immediately noticed the new labeling and appreciated the clearer, more comprehensive display of the products on offer.
Edikio Guest in Bratislava's Grand Hotel Riverpark is :
- Nearly 1,000 labels installed on buffets during busy months
- 200 new labels printed every month for seasonal novelties
- Information translated into English and Slovak
- Use of hotel and Marriott group brand elements (font, logo, etc.)
- Allergen display using pictograms from Edikio Guest software
- Identification of vegetarian products thanks to the green cards offered in the Edikio consumables range
Nos solutions d'étiquettes tout-en-un
Edikio Guest offers all-in-one printing solutions, ready to use on delivery. Each kit includes :
- A label printer Printing on credit-card or long cards.
- Software to design and customize and card printing, intuitive and easy to use.
- Des consommables de qualité pour lancer vos premières impressions dès réception de votre solution : un ruban d’impression monochrome blanc, et un lot de cartes PVC noires.
Les solutions Edikio Guest se déclinent en deux modèles : Edikio Access et Edikio Flex.
